The Higher National Diploma (HND) in Hospitality Management at the University of Chenab is designed to equip students with the skills and knowledge necessary for a successful career in the hospitality industry. This program provides a comprehensive understanding of hospitality operations, management practices, and customer service excellence.

• Internationally Recognized Qualification: Offered by Pearson Edexcel, London, UK.
• Global Reach: Pearson Edexcel operates in 112 countries, with over four million students annually pursuing its internationally recognized qualifications.
• Equivalent to Two-Year BA/BSc in Pakistan: Providing a solid foundation for further academic pursuits.
• Affordable and Economical: Accessible education without compromising on quality.
• Direct Employment Opportunities: In-depth professional education highly regarded by employers.
• Pathway to Further Education: Successful completion of HND allows direct entry to a one-year top-up to a BA/BSc Honors Degree at UK universities.
• Early Professional Training: Ideal for students looking to start their professional journey early.
• Assignment-Based Assessment: UCI supports students in completing their HND on time.

Year 1: Core Foundations

1. Introduction to Hospitality Management
   • Overview of the hospitality industry, key concepts, and career opportunities.
2. Customer Service and Experience Management
   • Techniques for delivering exceptional customer service and creating positive guest experiences.
3. Food and Beverage Operations
   • Management of food and beverage services, including menu planning, cost control, and service standards.
4. Front Office Operations
   • Essentials of front office management, including guest check-in/check-out procedures, reservations, and handling guest inquiries.
5. Hospitality Marketing
   • Strategies for marketing hospitality services, including digital marketing, market research, and brand management.
6. Financial Management in Hospitality
   • Fundamentals of financial management, budgeting, and financial planning specific to the hospitality industry.

Year 2: Advanced Topics and Specialization

1. Event Management
   • Planning and managing events such as conferences, weddings, and corporate functions.
2. Hospitality Law and Ethics
   • Legal and ethical issues in hospitality management, including health and safety regulations and employment law.
3. Human Resource Management in Hospitality
   • Recruitment, training, and development of staff, along with managing employee relations in a hospitality context.
4. Strategic Management in Hospitality
   • Strategic planning and decision-making processes to drive business growth and operational efficiency.
5. Sustainability and Green Practices in Hospitality
   • Implementing sustainable practices and environmental management in hospitality operations.
6. Hospitality Industry Trends and Innovations
   • Analysis of current trends, emerging technologies, and innovations shaping the hospitality industry.
7. Work Placement and Practical Experience
   • Real-world experience through placements in various hospitality settings, applying theoretical knowledge in practical scenarios.
8. Project Management in Hospitality
   • Managing hospitality projects from conception to completion, including planning, execution, and evaluation.

All the modules are assessed by coursework, including individual assignments, real-business case studies, interview projects, online quizzes, group work, and poster presentations.

Students are assessed by the follow methods:

The minimum duration for completion of the HND – Art & Design is two years. 

At least 2 ‘A’ levels and 5 subjects of ‘O’ levels, Intermediate, Matric and Work-related experience. Appropriate English language skills.

• Hotel Manager
• Event Coordinator
• Restaurant Manager
• Front Office Manager
• Food and Beverage Supervisor
• Conference and Banqueting Manager
• Guest Services Manager
• Hospitality Consultant
• Sales and Marketing Manager (Hospitality)
• Tourism Manager

Fee Structure

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